Remote maintenance - Remote service - Distance learning courses

Using the AnyDesk remote access software, we can provide you with support very quickly and easily.

Access to your computer is possible only with your permission.

Standardized military-grade TLS 1.2 protocol technology protects all connections from unauthorized access. Anydesk encrypts every connection with RSA 2048 asymmetric key exchange. The 256-bit AES transport encryption perfectly protects your data stream. For all your accounts, Anydesk uses salted password hashing. No one will be able to decrypt your data.

Important: Appointments are available ONLY by arrangement (online courses/remote maintenance/remote service)!

Important: This (customized) AnyDesk client software can ONLY be used to invite our employees!
Access by other individuals is not permitted with this AnyDesk client.

Step 1:

Click the " Download AnyDesk" button to launch the client software.

Download AnyDesk

NO installation will be performed.

Step 2:

After accepting the disclaimer, please provide us with your address (red number).

AnyDesk share panel displaying the DW-Software Vertriebs GmbH logo, the label "Your Address," and a blurred address field with "Copy" and "Invite" buttons visible.

Step 3:

Click the Accept button (with the shield icon) to start remote support.

AnyDesk window with an incoming session request: the left panel displays a user profile and a green "Accept" button (and a red "Reject" button); the right panel displays a chat window with a message area.

If you have any problems with remote maintenance, please contact us by e-mail at:

Email: info@filelinkerproject.com

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